Additional BenefitsFirst Class Customer Service
All contacts to our office are treated with priority
You will be greeted by SBB's receptionist when you call the office - an actual live person! Most Association business can be conducted online, but you can always call to discuss your concerns or questions. If the person you are trying to reach is temporarily unavailable, your call will be returned no later than the next business day. We welcome your feedback!
SMS and E-blast notifications and announcements; violation notices; payment reminders; event reminders; architectural requests; open tasks; work orders; electronic voting; poles and surveys; instant messaging; and tracked resident requests and phone calls
Fully Integrated Data
Simplicity is Key - Software utilized by SBB staff is integrated into one location so that owners and Board members can rely on one location to retrieve any/all Association data (SBBGo). This involves integration of the internal SBB database, as well as, online management applications.
Paperless Environment - Electronic Document Management allows for digital verification, quick processes, and instant document retrieval.
SBB places great importance on industry education. Community Association Management is an ever changing field. Management companies must stay knowledgeable in order to provide the right type of management service. SBB is very active in the Community Associations Institute (CAI). SBB funds and encourages Community Managers to pursue industry education and designations.
Fred Shapiro is on the Board of the Texas Community Association Advocates and works with other volunteers and attorneys to affect legislative changes for the betterment of community associations.
Sherri Schmoekel recently served as the Board President for the local DFW Chapter of CAI for 2016, is an instructor for several National CAI educational courses, and has presented numerous programs to the local Chapter.
SBB believes it is important for our clients to be knowledgeable about Community Association Management. Since 2003, SBB has conducted annual programs for our Board members that provide much needed information on legal matters, landscaping and irrigation, swimming pools, reserve studies and audits, just to name a few.
SBB is a family oriented company. The company focuses on celebrating a number of events for staff throughout the year and is involved with a number of community outreach activities.
SBB's clients are important to us, but so is our staff. SBB strives to make certain we treat our employees well so they stay with us. We have a program where every employee leaves early every other Friday just to get an early start on the weekend. SBB will not allow Community Managers to attend meetings or events on weekends; they need time with their families. SBB incorporated quarterly meetings years ago so we would avoid the typical industry "burn-out". As a result, more than half of SBB's Community Managers have been with us over 5 years, and numerous Community Managers have been with SBB over 10, 15 and even 20 years!
SBB organizes and hosts the SBB Annual Golf Classic, which provides an opportunity for Board members, vendors/contractors, industry professionals and community managers to play golf and network with each other while raising funds for an important charity. The first nine (9) years of events have raised over $600,000.00 for Children's Cancer Fund.
SBB has an annual adopt a family program during the holiday season and is involved in other community building events including visiting the troops at DFW Airport.
SBB has recognized the importance of flexibility with Community Associations. Some of our Associations request specific guidelines, performances, and forms that are outside of SBB's standard operating procedure. We do everything possible to honor reasonable customized requests.Learn more →